Customer Service

  • Terms & Conditions

    The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

    • Legal Notice
    • All notices from to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 

      1444 Glendale BLVD L.A. CA 90026
      Delivery shall be deemed to have been made by You to five (5) days after the date sent.
    • Use Of Site
    • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if believes that customer conduct violates applicable law or is harmful to the interests of and its subsidiaries.
    • Privacy Policy
    • Policy.Confidentiality is a cornerstone of our business. sex and metal is committed to respecting and protecting the privacy of its clients. All orders from are shipped in plain packaging using a return address of "Shipping Manager." Unlike many online businesses, we do NOT sell or rent access to customer mailing lists or databases to other companies. We will not share ordering information with anyone outside the company, unless compelled to do so by a court order (which has never happened in the time that we have been doing business)
    • Shipping & Delivery
    • The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. The final amount paid for shipping includes all other handling fees.
    • Sales Tax
    • charges sales tax for merchandise ordered on this Website based on the applicable state sales tax rate and the location to which the order is being shipped.
    • A $3 handling fee will be charge for each shipment.
    • Return Policy
    • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). reserves the right to change its payment procedures at any time without prior notice to you.
      Due to the nature of our products, and to ensure the health and safety of our customers and staff, we cannot accept returns or exchanges on any item that may have come in contact with erogenous areas of the body or bodily fluids (saliva, semen, urine, blood, etc.). Returns or exchanges of these types of items will only be accepted in the case of a damaged or defective product. Product must be in original sealed packaging in order to qualify as a return. Please be sure to inspect your items upon receipt.
      product care
    • Store Hours
    • Customer service is available as defined on the Contact Us page of this Web site.
    • Miscellaneous
      Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. 

      GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. 

      MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.